FAQs
1. Return and Refund
If you receive a damaged product and wish to return it, simply go to the "My Account" section and click on "Return Order" to initiate the return process. AquaProduct offers a 7-day return policy from the date of delivery. If eligible, we will arrange a return pick-up within 5-7 working days. Once we receive the product, we will process your refund according to our refund and return policy.
2. What is Alkaline Technology?
Ultra Smart Alkaline technology from Aqua Products includes antioxidant Alkaline RO filtration. It purifies water from tough impurities while maintaining essential natural minerals. The system features auto on/off functionality and provides 100% natural water enriched with minerals, making it perfect for every home.
3. Reverse Osmosis Troubleshooting Guide
Common issues such as "No Water", "Slow Flow", "Leaking Membrane Housing", and more can be addressed with simple fixes. Learn how to troubleshoot your RO system with this guide, including membrane replacements, fixing low pressure, and leak handling.
4. What is Reverse Osmosis Technology?
Reverse Osmosis (RO) is a process where water passes through a semi-permeable membrane, screening out dissolved salts, contaminants, and even microscopic parasites. It purifies water with incredible efficiency and is one of the most effective filtration methods.
5. What is UV Sterilization?
UV Sterilization uses ultraviolet light to deactivate microorganisms in water. It effectively purifies water, eliminating disease-causing bacteria and viruses, ensuring your drinking water is safe and clean.
6. What is Ultrafiltration (UF)?
Ultrafiltration uses hollow fiber membranes with pore sizes of 0.01 to 0.1 microns. This method effectively removes bacteria, proteins, pyrogens, and other larger particles, ensuring a higher level of purification.
7. What are the Functions of Different Filter Cartridges in Aqua Ultra Water Purifiers?
Aqua Ultra water purifiers use multiple cartridges like external sediment filters, antiscalant balls, magnetic softeners, and activated carbon to remove impurities, prevent scaling, and improve taste. Each filter has a specific function to enhance water quality.
8. What is the Storage Capacity of Aqua Product Water Purifiers?
The storage capacity of AquaProduct water purifiers varies by model, typically ranging from 12 to 18 liters.
9. What is the Electrical Consumption of AquaProduct Purifiers?
AquaProduct water purifiers consume very little electricity, with an average power consumption of 25 watts. For instance, a purifier can clean 4800 liters of water using just 1 unit of electricity in 40 hours.
10. Installation FAQ
Our water purifiers are easy to install, with wall mounting options available. Just ensure the installation site is close to a water connection. Follow the instructions in the manual or watch the installation video on our website for guidance.
11. Order FAQ
Select your desired water purifier from our shop, add it to your cart, and proceed to checkout. Fill in your details, select your preferred payment method, and complete your purchase through a secure payment gateway.
If you receive a damaged product and wish to return it, simply go to the "My Account" section and click on "Return Order" to initiate the return process. AquaProduct offers a 7-day return policy from the date of delivery. If eligible, we will arrange a return pick-up within 5-7 working days. Once we receive the product, we will process your refund according to our refund and return policy.
2. What is Alkaline Technology?
Ultra Smart Alkaline technology from Aqua Products includes antioxidant Alkaline RO filtration. It purifies water from tough impurities while maintaining essential natural minerals. The system features auto on/off functionality and provides 100% natural water enriched with minerals, making it perfect for every home.
3. Reverse Osmosis Troubleshooting Guide
Common issues such as "No Water", "Slow Flow", "Leaking Membrane Housing", and more can be addressed with simple fixes. Learn how to troubleshoot your RO system with this guide, including membrane replacements, fixing low pressure, and leak handling.
4. What is Reverse Osmosis Technology?
Reverse Osmosis (RO) is a process where water passes through a semi-permeable membrane, screening out dissolved salts, contaminants, and even microscopic parasites. It purifies water with incredible efficiency and is one of the most effective filtration methods.
5. What is UV Sterilization?
UV Sterilization uses ultraviolet light to deactivate microorganisms in water. It effectively purifies water, eliminating disease-causing bacteria and viruses, ensuring your drinking water is safe and clean.
6. What is Ultrafiltration (UF)?
Ultrafiltration uses hollow fiber membranes with pore sizes of 0.01 to 0.1 microns. This method effectively removes bacteria, proteins, pyrogens, and other larger particles, ensuring a higher level of purification.
7. What are the Functions of Different Filter Cartridges in Aqua Ultra Water Purifiers?
Aqua Ultra water purifiers use multiple cartridges like external sediment filters, antiscalant balls, magnetic softeners, and activated carbon to remove impurities, prevent scaling, and improve taste. Each filter has a specific function to enhance water quality.
8. What is the Storage Capacity of Aqua Product Water Purifiers?
The storage capacity of AquaProduct water purifiers varies by model, typically ranging from 12 to 18 liters.
9. What is the Electrical Consumption of AquaProduct Purifiers?
AquaProduct water purifiers consume very little electricity, with an average power consumption of 25 watts. For instance, a purifier can clean 4800 liters of water using just 1 unit of electricity in 40 hours.
10. Installation FAQ
Our water purifiers are easy to install, with wall mounting options available. Just ensure the installation site is close to a water connection. Follow the instructions in the manual or watch the installation video on our website for guidance.
11. Order FAQ
Select your desired water purifier from our shop, add it to your cart, and proceed to checkout. Fill in your details, select your preferred payment method, and complete your purchase through a secure payment gateway.